Rentalk50 Help Center
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- Monday to Friday from 9:00 a.m. - 1:00 p.m. and 4:00 p.m. - 7:00 p.m.
Rentalk50 is a vehicle rental company, both passenger and commercial, made up of professionals in the sector. It is part of the Grup Pons automobile group in Tarragona.
You can complete your reservation by paying with one of the following cards:
Visa, Mastercard, American Express, Union Pay, Diners Club y European Youth Card.
We do not accept cards from any financial institution that does not display the cardholder's name, card number, and expiration date.
You can pay on our website with any type of credit or debit card that is under the name of the reserved vehicle's driver. Prepaid or electronic-use-only cards will not be accepted. The security deposit or hold will always be made using a valid credit card, except for reservations made within the CARNET JOVE program, where the EUROPEAN YOUTH CARD can be used for the exclusive CARNET JOVE promotion.
If you pay with a debit card on the website, the rental may be denied if the card is not in your name or if you fail to provide a credit card when picking up the car. It's important to check the specific policies of the car rental company you are dealing with, as their requirements may vary. Some companies may have strict rules regarding payment methods and may require a credit card for security purposes at the time of vehicle pickup. In either case, Rentalk50 will not be able to provide the vehicle due to non-compliance with the general terms and conditions of the contract.
help drivers
You must be a minimum of 21 years old or 23 years old for higher category vehicles, have a license older than 2 years.
I am a foreigner, what documents do I have to submit? If you are a citizen of the European Union or the European Economic Area, you will not need a passport, just your D.N.I. and a valid driving license in Spain or International Card.
Rentalk50 will charge you for the missing fuel (calculated in eighth parts of the tank) based on the average price of the day of departure. This price is updated weekly in our system, using the reference price published weekly in the B.O.E. The cost of the refueling service will be €23.00 including VAT, which should be added to the final amount to be paid as a refueling charge.
Rentalk50 will charge you for the amount of missing fuel (calculated in eighth parts of the tank) based on the average price on the day of departure. This price is updated weekly in our system, using the reference price published weekly in the B.O.E. The refueling service cost will be €23.00 plus 21% VAT, which should be added to the final amount to be paid as a refueling charge.
Rentalk50 is required to identify the main driver of the contract, and this process may be carried out through an external company. The management of each identification incurs a fee, which Rentalk50 will directly charge the driver through the credit card provided at the time of vehicle pickup.
The charge is for identification purposes, as a contract may have multiple violations. The established amount for the fee of this process is €42.35 including VAT.
In those cases in which the contract reflects one or more additional drivers, Rentalk50 will contact the main driver, he must confirm the name of the driver who was driving the vehicle at the time of the complaint. The credibility of the information falls directly on the main driver, Rentalk50 will not assume any responsibility for the veracity of this information.
The charge is for identification purposes, as a contract may have multiple violations. The established amount for the fee of this process is €42.35 including VAT.
